Understanding Service Dog Etiquette: What You Should and Shouldn’t Do
September 8, 2024

Service dogs play a critical role in assisting individuals with disabilities, helping them navigate daily life with greater ease and independence. However, because service dogs work in public settings, it’s important for the general public to understand how to behave around these working animals. Proper service dog etiquette ensures both the handler and the dog can function safely and effectively without unnecessary disruptions. This article will explore the do’s and don’ts of interacting with service dogs and their handlers.

Respect the Dog’s Role

One of the most important rules of service dog etiquette is to respect the fact that the dog is working. When a service dog is out in public, they are not there for social interaction or play. The dog’s primary responsibility is to assist their handler with specific tasks, and any distractions can interfere with their ability to perform these duties. While it may be tempting to approach or pet a service dog, doing so can disrupt their focus, potentially putting the handler in a dangerous situation. Always remember that service dogs are performing essential tasks and need to remain focused on their work.

Don’t Approach or Pet the Dog Without Permission

As much as people love dogs, it is important not to approach or pet a service dog without first asking the handler for permission. Even if the dog appears calm or friendly, they are not pets and are trained to stay focused on their handler. Some service dogs may be trained to ignore distractions, but others could become confused or distracted if approached unexpectedly. It’s always best to admire a service dog from a distance unless the handler explicitly says it’s okay to interact with their dog.

Avoid Feeding the Dog

Offering food or treats to a service dog is a big no-no. Service dogs are often on specific diets, and feeding them anything outside their normal routine can lead to health problems or distract them from their duties. Additionally, service dogs are trained to focus on their handler’s needs, and feeding them could create a distraction. If you see a service dog working, never offer them food, even if it seems like a kind gesture.

Give the Team Space

Service dogs and their handlers may need additional space to move through crowds or navigate tricky environments. For individuals with mobility issues or vision impairments, their service dog serves as a guide or physical support. Crowding the dog and handler can make it more difficult for them to move around safely. Whether in public transportation, restaurants, or stores, it’s important to provide ample room for the team to work without obstruction. This ensures that the service dog can do their job without interruption.

Never Assume the Handler Wants to Talk About Their Dog

While many people may be curious about service dogs, it’s important to remember that not every handler wants to discuss their dog or the reasons they need assistance. Asking intrusive questions, like “What’s your disability?” or “Why do you have a service dog?” can be invasive and uncomfortable for the handler. It’s always best to respect the handler’s privacy and avoid asking personal questions about their condition or the dog’s tasks unless they choose to volunteer that information.

Service Dogs Are Allowed Everywhere

It’s also essential to understand that service dogs are legally permitted in public places where pets may not be allowed, such as restaurants, grocery stores, or public transport. The Americans with Disabilities Act (ADA) protects the rights of individuals with service dogs, meaning the dog must be allowed to accompany their handler into any public space. Service dogs are highly trained to behave in these environments, and any attempt to deny them entry is a violation of the law. It’s crucial for businesses and individuals to be aware of these rights and respect them fully.

Conclusion

Service dogs provide invaluable assistance to individuals with disabilities, and it is important for the public to respect the working relationship between the dog and their handler. By following proper service dog etiquette—such as not distracting the dog, giving the team space, and respecting the handler’s privacy—you can help ensure that service dogs can do their jobs effectively. Understanding how to behave around service dogs benefits everyone by promoting a safer and more respectful environment for those who rely on these incredible animals.